DATA RECOVERY AND HARD DRIVE REPAIR SERVICE DETAILS

• If you cannot access files, pictures, documents, music, photos, and other data on your hard drive, we can help.  We can restore and recover files from any hard drive... External, internal, USB, IDE, PATA, SATA, FAT16, FAT32, NTFS, Windows, Linux, Apple, UNIX, desktop and notebook disks.
  
   

• We repair Western Digital, IBM, Maxtor, Seagate, Hitachi, Fujitsu, Toshiba, Samsung, and most other notebook and desktop hard drives.
  
  

• Hard disk failure, also known as a hard drive crash, can be devastating if you do not have a backup of the files on the drive. We have been in the data recovery business for over 15 years, and have successfully recovered millions of files from broken, crashed hard drives.
  
  

• Provided the damage is not extensive physical damage, we can restore as much as 99% of the data on your broken hard drive.  Most of your data is still on the hard drive... You have probably not lost all of the files on your hard disk.
  
  

• If your hard drive is "Not Responding", does not appear in the list of hard drives on your computer, is making clicking noises, is reporting bad sectors, or is asking you to format it, STOP!!! The sooner you remove and stop using that hard drive, the better your chances of file recovery from the hard disk.
  
  

• Contact us immediately at 1-866-485-8099. We will overnight a hard drive shipping box with detailed instructions on how to remove, pack, and ship your hard drive to us.  Our hard drive shipping box has been drop tested, and will protect your hard drive from shock and water damage that may occur during shipment.  Do not attempt to use your own packing materials. Doing so may result in physical damage that may prevent any data recovery!
  
  

• When we receive you hard drive, we will immediately begin the file restoration process. As it is a time consuming process, it may take up to 48 hours to retrieve all your data.
  
  

• You will be able to download your files from our site within 72 hours. If desired, we can overnight you a new Western Digital external hard drive with your restored files on it.  (The external hard drive will be an additional cost, based on the amount of data that was recovered.  There will also be a charge for shipping your new external hard drive.)
  
  

• If your failing hard drive contains sensitive data, and you would like it to be returned to you, we will ship it back to you for the cost of shipping.

FTP BACKUP SERVICE DETAILS

• Having routine backup procedures in place will give you both peace of mind, and the security of having your critical data and files in two locations. Hard disk failure, fire, flooding, employee errors, or deliberate sabotage... They are all realistic threats to home users and business users alike. Can you imagine, for one moment, losing all your digital family pictures, or the accounting data for your business? Is it worth the risk not to take action now to prevent this?
  
  

• We will help you, remotely, right on your computer, to install backup software, select the files and data that are important to you, and to schedule regular backups on your computer. The backups will take place right on your computer, and you will be emailed and called if a scheduled backup does not run.
  
   

• We will monitor your backups, and alert you via email when a scheduled backup does not run.  We will also email you quarterly to remind you to call us to update the files that are being backed up.
  
  

• We will be there for you, when you need us, to remotely restore your data, and recover from any disaster.